Gift Certificates
WE ARE BACK TO GIFT CERTIFICATES!
We are no longer issuing new gift cards and have returned to offering gift certificates.
PURCHASING A NEW GIFT CERTIFICATE
You may call or text our office, and we will send you a secure payment link. Once payment is received, we will prepare your gift certificate. GIFT CERTIFICATES PURCHASED THE SAME DAY AS AN APPOINTMENT CANNOT BE REDEEMED TOWARD THAT DAY’S SERVICE.
You can choose to:
• Take your gift certificate home with you
• Have us securely keep your gift certificate on file at our office until you are ready to use it
ALREADY HAVE A GIFT CARD OR E-GIFT CARD?
Don't worry, all previously purchased gift cards will still be honored and can still be used toward your services.
You may also come into our office and have your existing gift card balance transferred to a gift certificate.
If you use your gift card toward a service and have a remaining balance, we will transfer the remaining balance to a gift certificate for you to use toward a future service.
Your existing gift card balance will not be lost.
If you have any questions or need assistance with your gift card or gift certificate, please call or text our office.
Thank you for choosing Services by NV!
Please note: NV MASSAGE THERAPY and NVM Therapy gift cards DO still work and WILL be accepted.
Gift Card and E-Gift Card FAQ
CAN I GET A REFUND ON A GIFT CARD?
NVM Therapy has a no-refund policy for all sales. If you are not able to use your gift card or e-gift card, you may transfer the card to someone else, or hold onto it until you are able to use your card again. These cards DO NOT expire.
HOW DO I CHECK MY EXISTING BALANCE
You can check your existing balance for both e-gift cards and plastic cards by going to This Link
You can also use your phone’s camera to scan the QRcode on the back of the card - follow the link for your balance
CAN I TRANSFER THE BALANCE OF MY E-GIFT CARD TO A NORMAL GIFT CARD?
Unfortunately no, we are not able to transfer between e-gift cards and plastic cards at this time.
CAN I STILL USE MY GIFT CARD?
Gift cards can be used as long as there is still a balance on them! Gift cards and e-gift cards are also reloadable!
Gift cards sold while we were NV Massage Therapy will continue to be honored until the balance is gone.
DO WE HAVE A REWARDS PROGRAM?
We are not offering any sort of rewards program with our Gift Cards or massages at this time.
WHAT HAPPENS IF I LOSE MY GIFT CARD?
If a gift card is lost it cannot be replaced. We suggest storing the card’s number and pin somewhere safe so if necessary, we could offer the option of manual entry to use the remaining balance. If you are unable to provide that information, we are unable to assist.
NVM Therapy no longer stores client cards/certificates on-site. You are responsible for your gift card. (See below)
WHAT HAPPENS IF I DAMAGE MY GIFT CARD?
If a gift card/magnetic strip is damaged, we can manually enter the card information if it is still legible or can be provided by the cardholder.
CAN I STORE MY GIFT CARD AT NVM THERAPY?
NVM Therapy will not keep client gift cards in the office as we previously have done with paper gift certificates. The gift cards are the size of a credit/debit card and convenient to keep in a personal wallet or purse. Gift cards are the responsibility of the client/recipient.
WHY DID MY PAPER GIFT CERTIFICATE EXPIRE? AREN’T YOU REQUIRED TO HONOR THEM FOR 5 YEARS?
Because all paper NVM Gift Certificates are sold during promotional periods, or as part of a fundraising effort, Michigan law does not require us to follow the five-year rule as long as the expiration date is clearly displayed on the certificate, and the consumer is informed as to the promotion/fundraiser. Sale of a gift card or certificate does NOT constitute a legal contract to deliver a good or service under MI law, and we reserve the right to deny cards and certificates we believe are fraudulent or that have expired. Please consult the provided links for more detail.
Additionally, due to fraud we have discontinued use of all paper certificates and vouchers. Any paper certificate or voucher given or sold past December 2021 are fraudulent and will not be accepted.
https://www.michigan.gov/ag/0,4534,7-359-81903_20942-202806–,00.html
FOR MORE SQUARE GIFT CARD FAQ’s